06/11/10

My Thoughts on the Evolution of F2P

The topic of RMT has been huge the last couple of years. When I first started blogging in June of ’08, F2P was almost universally derided by the subscription-game crowd. It was tied with notions of poor quality and a “buy now” herd mentality driven by manipulative game design. I don’t know how true any of that is.

The reason I don’t know is that, honestly, I’d heard so many bad things about the model that I’d pretty much written it off. Why bother trying out a game that would come off shoddier than what I was playing anyways? There were intriguing games, to be sure, but the numerous comments from other players (“if this game gets a cash shop, I’ll quit!!1!”) pushed me away from the style of MMO.

Then, something amazing happened and DDO went from Death’s Door to a cash-shop driven free-to-play success. Here was a game that had previously been your standard $15 a month MMO, flush with beautiful graphics and high quality systems, turned into what most MMO players previously despised. And the magical part was that, when they were made to try it for themselves, people loved it! DDO single handledly changed the community’s acceptance of the F2P model as a viable system.

Now, more and more games are pushing towards this model, and the internet is no longer filled with people saying how doomed they all are. Well, to be fair, those people are still there, there’s just lots of supporters now too.

The Makings of a Good CS

The whole thing has caused me to re-evaluate my feelings on the F2P model, as compared with your standard subscription. At this point, it’s not reasonable to hold out. F2P is here to stay and will only grow in popularity.  And, really, I’m alright with that. That is, as long as a few key areas are maintained:

  • Cash shop items should never give an unfair advantage. While I prefer them to be cosmetic only, the rule of thumb is that, if your game has competitive raiding, or PVP as the main end-game, cash shops items should not make one character more powerful than the other. Unless, of course, those items aren’t able to be used in raids or PvP. If someone wants an XP pot, that doesn’t effect me.
  • Players shouldn’t be forced to buy items. Separation is the absolute key if you want to lure P2P players into a F2P game. They need to be able to ignore it and not feel gimped. Players should be able lured into the cash shop instead of pointed there.
  • Microtransactions should be micro, larger purchases are just transactions. You know, I think the term “microtransaction” is a little bit too big for today’s market. $25 is not micro. Nor is $15. Or $10. When I think micro, I think $5 or less. If you want to sell something bigger, make it un-necessary, and please put it in a section of the store clearly labeled differently than the $.30 clearance items. Any game changing content should be very reasonably priced, otherwise players will feel “forced” to buy it.

If both of those points were maintained, I think I’d be able to really enjoy a cash shop game. Hell, if they were maintained, I almost wouldn’t mind if WoW went full F2P with cash shop support.

I’m proud to say that I own a Lil’ K.T. and that I gave my friend a Pandaren Monk for his birthday. These, price not withstanding, are great examples of the stuff great cash shops are made of. They’re not necessary, they’re just cool. So, I want them.

How Important is LotRO Really?

LotRO’s going free-to-play, raises a lot of concerns for players because we don’t have any concrete details yet. Turbine has told us that my first two points are important in their design, but, until we see concrete facts, it’s hard to alay that fear. I firmly believe, however, that, if done right, the decision to go free-to-play could be a game changer for the entire MMO market.

There seems to be a lot of disgreement about how important this change is to the wider MMO market. Like many people have already mentioned, the game really won’t change that much for subscribers– at the outset, anyways. But, there’s a difference between player experience and public perception. LotRO is one of the only post-WoW era games to be considered a success. If they come out a year from now and announce a player base of 5 million people, it’s going to make some waves. Even Blizzard will take note of that, as you can bet they’re taking note right now.

Even though the gameplay might be the same for existing players, if the non-players decide that it’s a success because of going F2P, that’s how it’ll go down in history: the cash shop made the game.

The Insurmountable Hill?

All of this fails to overcome the model’s biggest hurdle in my mind: equality. In the western world, people value being on the same keel as other players. Cash shops, from the minute you enter character creation, introduce the inequality that, to many, define them. I value a standardized game experience. I like to know that I’m getting the same starting product as everyone else. With a F2P game, where is that standard? Do you need that item or two to get the best experience?

For me, one of the biggest reasons I support the subscription model is it gives some vestige of equality. Time will always be a factor, but, so long as there are 24 hours in the day, I have the same opportunity to achieve as any other player. In a F2P, it’s determined by your income and time, a double whammy that, for this player, gives me a heap of apprehension anytime a cash shop game catches his eye.

Conclusion

In the end, I can honestly say that I’m much more optimistic about the F2P playing field than I was before. Games like DDO, Guild Wars 2, All Points Bulletin, Free Realms, Tiger Woods Online, and Lego Universe are really coming along to show us that quality and business model don’t have to be inverse. It’s all about execution.

I, for one, feel a bit like I’ve missed out these last few years. If I had gotten over this hill before, how many more games might I have come to call home? Even if they’re just weekday diversions, there’s still value in that. Enough for a sub? Maybe not. Enough for a visit now and again? You bet.

Especially when they’re not proxied ;-)

04/21/10

Turbine Purchased: Don’t Freak Out Yet…

Conquering Middle-Earth in one fell swoop

So, much to everyone’s surprise, the news came down yesterday that Turbine has officially been purchased by Warner Brothers Home Entertainment. Player reaction has been characterized by, really, their indecision on how to react. The fact is, we really don’t know a lot about how WB will manage a major MMO like LotRO or DDO. Still, in a lot of ways, the not knowing is probably the scariest thing of all.

So why does this matter?

Before this point, Turbine had been a wholly private company, allowing them total freedom and control of their stable of MMOs. They were freer to take risks with their IPs, backtrack, and develop on their own time schedule. That’s no longer true. As a subsidiary of Warner Bros., they are effectively relegated to employee status, with the Board of Directors now calling the shots.

Understandably, lots of people are worried. We’re not sure whether this will mean quicker production schedules (read: rushed), lower quality content, or, most importantly, the game being pushed in a more businesslike direction. Thus far, LotRO has been the staple mainstream MMO that valued world and lore. They actively support the roleplay community. They’re active in listening to what players want and enjoy in the game. In short, they’re one of the best and most responsive MMO studios in the business.

Changing gears towards a “more money nao” model is a genuine fear, when faced with the massive faceless Warner Bros. corporation.

Lines like this, cut from the Financial Times, don’t help that fear:

“Warner Bros. is buying North America’s largest independent online gaming studio in an effort to spread its social networking and micro-payments technology across its video games and home video business.”

Don’t freak out yet

If you read a little further in that article, it begins to seem a lot more likely that they’re not talking about LotRO.

[Turbine's] technology would allow Warner to add “connectivity, micro-transactions and community” features to all its console games.”

Further…

Warner saw opportunities to use such technologies to boost home entertainment revenues for its core film business. “ Ultimately it has the potential to be the engine for B2C [business to consumer] relations for all of Warner Bros.,”

Another WB product (2011)

It looks to me like Turbine’s technology is powerful enough that WB wants to leverage it into the rest of their business. Way to go, Turbine Team!

The rest of that piece indicates nothing to make us think that they’re planning on messing with Turbine’s winning formula.

And, frankly, they’d be crazy to try. LotRO, from my perspective, has been getting more attention then ever and a big boost in player activity over this past year. There’s not a time I log on and don’t run into another player and bustling chat panel, even in the wee hours of the morning. All of this is a direct result of the game being properly managed and Turbine being a company that we’ve all come to trust.

Not to mention, LotRO isn’t a micro-transaction game and WB isn’t Blizzard. They’ve said before that they have no interest in introducing a cash shop. Hopefully, they keep to that sentiment.

Honestly, we really don’t know where this whole thing will wind up. But, really, let’s not worry too much yet. After all…

This could turn out to be a good thing

PONIES! GET YOUR PONIES HERE!

Let’s also not forget that Warner Brothers Home Entertainment isn’t new to the gaming world. They’ve published other big hits, such as Batman: Arkham Asylum and Scribblenauts. Not to mention, they’re also working on publishing LoTR: Aragorn’s Quest (2010) and War in the North (2011).

The Massively article, penned by our friend Syp, also makes note of the fact that Warner Bros. will also own the Lord of the Rings rights in their entirety, when it was previously split between them both. I’m not sure what this will mean but I’d imagine: freedom. No more big name bad guys just named “Necromancer.”

As MMO fans, we’re known for becoming invested in our games. A lot of times, the nervousness events like this inspire makes us lash out and cry doom from the rooftops. But, like Blue Kae points out, we probably won’t feel any impact from this change for another few months. Let’s not worry yet.

Like I said, this might be a good thing :-)

04/7/10

The Multiverse – Episode #13: “Love Me Like a Half-Elf”

You said you'd bring me a pot pie...

Hey Guys,

Today we bring you the two-day delayed Multiverse Episode 13! And get this, we even recorded on a Friday. Get it? Friday. Thirteen? Ah well. We managed to avoid any unluckiness, though, and recorded one of our best episodes yet.

This week, we talk all about online relationships. Psychochild dating Tipa? Syp eloping with Cuppy? And did Syncaine really take out a contract on Wilhelm’s life?!? Get the latest celebrity blogger gossip right here and prepare yourself for the watercooler.

Seriously though, this is a topic I’ve wanted to talk about for some time and I think we give it a good go. As an MMO player, you’ve probably had to decide whether or not you consider your online relationships true friendships. I mean, if you’re not meeting with someone face to face, can you really consider it to be as valid as your weekend drinking buddy? And what about romance, which adds a whole extra layer of questions into the mix.

We hash it out, along with some discussion about EA’s subscription goals for TOR, April Fools’, as well as the recent company change ups at Blizzard and Cryptic Studios.

All in all, it’s good stuff.

Here are this week’s notes:

4/2/10 – Episode #13 – “Love Me Like a Half-Elf”

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Introduction

  • What have we been playing?

Round Table

  • News
    • Bill Roper made Cryptic CCO… a promotion?!
    • Mike Morhaime now reports to Bobby Kotick. Blizzard 90% less fun.
    • EA announces target subscription numbers for SW:TOR. Promises never to reveal if they miss them.
  • April Fools’ Hits and Misses
  • Online Relationships: Are you friendships in MMOs as true as those in real life? Love in MMOs -or- How I Met Your Adopted Half-Elven Mother.

Host Segments

Shout Outs/Contact Information

And, as always, 5-star iTunes reviews get highlighted in the show. Participate: leave us a review or send an email.

Thanks for listening, we’ll be back next Monday with Episode 14!